Appointments

WELCOME TO OUR PATIENTS

Welcome to the office of Our Town Eye Care, where we deliver state-of-the-art eye care. We understand the importance of gaining your confidence before and during your eye examination and we are committed to providing you with expert treatment and advice in a pleasant and professional atmosphere.

APPOINTMENTS

Schedule Your Appointment

Appointments can be made by calling us at 603-924-9591 or you can schedule your appointment online here.

demandForceButton

Paperwork

New Patient forms that need to be completed can be mailed, faxed or emailed to us via the address at the bottom of the page. All forms should be completed before your scheduled appointment; otherwise new patients should arrive 15 minutes early to fill out forms. In addition, we will need your current health insurance card and a photo ID. If you have a copy of your current glasses or contact lens prescriptions, please bring those as well. All New Patients please print & complete the forms below. Please contact us if you would like them mailed, faxed or emailed to you. Our privacy policy can be reviewed below.

Day of Appointment

Our goal is to have you begin the examination process at the time of your scheduled appointment. Unfortunately, a wait is sometimes unavoidable due to unforeseen circumstances. In addition, being late for your appointment or arriving without the required insurance card or referral form may result in a rescheduled or shorter appointment.

At every appointment we strive to answer all of your questions and concerns. Sometimes a patient will make an appointment for one problem and then have an expanded list when they arrive to the office. Please understand that in those circumstances we may not be able to accommodate all of your needs and you may need to schedule an additional appointment for the remaining issues.

Missed and Late Appointments

If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours’ notice. A $40 fee may be assessed to your account if you do not show up for your appointment without notice or if we receive a cancellation with less than 24 hours’ notice.

Emergency Appointments

True eye emergencies will be addressed promptly. If you ever feel that you have an eye emergency, whether during regular business hours or not, we encourage you to call our office so that we can help to determine the best course of action. We have staff on call every evening and weekend.

Prescription Refills
Routine refill requests, such as glaucoma drops, must be received at least one business day in advance so that your chart can be reviewed by your doctor.

Thank you for taking the time to read and understand this information. If you have further questions, please do not hesitate to ask a staff member.

Sincerely,

Our Town Eye Care
info@ourtowneyecare.com
129 Wilton Road, Suite A
Peterborough NH, 03458
Phone: 603-924-9591
Fax: 603-924-9593